Employee surveys have many benefits. If done right, they
can measure engagement across your business in a reliable and cost-effective
way. They’re also very effective at improving communication amongst your
employees and leaders.
Here are the elements to remember when designing your
survey:
·
Specify survey goals
·
Correctly-chosen questions
·
Properly phrased questions
·
Correct response scale
·
Questionnaire design
·
Questionnaire validity and
reliability
·
Timely notification for
employees and leaders
·
High levels of survey
participation
·
Survey programming, hosting,
and feedback collection
·
User support in case of
issues/usability questions
·
Answer collection and analysis
Have
a plan of action
It doesn’t make sense to run a survey if you don’t do
anything with the results or ignore the key issues. In fact, when nothing comes
out of a survey, employees stop trusting you and get disengaged–which defeats
the purpose of having an employee survey!
Here are the steps you need to take to set the stage and
develop an action plan:
·
Present the results to your
employees and leaders
·
Don’t take it personally
·
Be objective. Don’t look for
who said what or why they said it.
·
Develop action plans
·
Follow-up on recommendations
·
Make the changes
If you want to get value from an
employee survey, you need to be prepared for negative feedback. You need to be
willing to make the changes and
