Where
should an organization start in order to put career paths and career development service programs
into place? Some suggest s that a good way to begin the process of
defining how and where employees’ skills match different jobs is to develop a
job skills matrix. The matrix should be designed with all the possible job
titles down the left side and the necessary skills on the other side.
Using
job descriptions, the skills matched with the job title. The skills could even
be ranked by importance for each position. For example, communication skills
might be rated "5" on a scale of 1 to 5 for customer service
positions and "3" for an accounting position. An interdepartmental
council, composed of department directors, could handle the task of matching
jobs and skills.
The
matrix development process can be spearheaded by HR and can be as basic or
sophisticated as a firm needs it to be. It can be developed through an HR
software solution or completed manually using a spreadsheet or grid depending
on the size of the firm and number of jobs. The completed matrix could be used
in two ways. Managers could use it to review each employee’s current skill sets
and fit with other job opportunities. Employees who are interested in other job
opportunities could also benefit from the matrix, as they can learn what skills
they may need to acquire to make a career "move."
The
development and use of a job skills matrix makes job opportunities available to
all employees. It takes the mystery away when employees want to determine what
additional skills they need in order to get ahead and provides an objective
tool for HR and managers to use when they need to fill jobs or assist employees
in developing career paths.

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